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    Kukui Webinar Emphasizes Importance of Understanding Metrics

    Printed in Autobody News On Thursday, Aug. 22, the Kukui Corporation hosted a webinar for the automotive and collision repair industries entitled “Understanding Metrics That Drive Business to Your Shop.” Kukui’s Jimmy Lea and Patrick Egan were joined by Stéphane Grabina, owner of Excluservice; Bryan Gossel, owner of BG Auto; Tekmetric CEO Sunil Patel; and Prasanth Chilukuri, co-founder of Tekmetric, as they explored the difference between data-informed and data-driven, discussing how to use these metrics to make business decisions. Highlighting the features of Kukui’s system, Lea began, “This is an exciting topic. Successful shop owners run their business from data information, but there’s also a gut feeling that comes sometimes; the data says something could happen, but you know today isn’t the day. You…

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    WIN Holds “Backpack Drive” During Local Networking Event in Denver

    Printed in Autobody News On Aug.17, the Women’s Industry Network (WIN) gave back to the community by collecting backpacks and other back to school necessities to benefit Denver Public Schools’ ESSA Foster and Military Family program. The event was hosted by Axiom Accident and Hail Repair in Englewood, CO, whose Director of Customer Experience Kim Frasher sits on WIN’s board of directors. Frasher shared, “The event went very smoothly and exceeded all expectations. Once Cheryl [Boswell, WIN chair] mentioned on a board call that we should have a ‘backpack drive’ type of event in Denver for WIN members and the collision repair industry in general, I got to work planning.” “We wanted to establish an active WIN member…

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    ASA North Texas Provides Training on Pre- and Post-Repair Scans

    Printed in Autobody News On Aug. 15, ASA North Texas held a meeting, sponsored by DRiV Inc. Guest speaker Paul Stinson of North Texas Pro Solutions spoke about pre- and post-repair scans during the collision repair process. According to meeting coordinator John Firm, “The event went well. We had one new member and the ASA-Texas board present. We held the meeting to make members aware of changes in our industry and to provide an update from our sponsor about their recent changes.” ASA North Texas Secretary Rod Burtch added, “The meeting went as planned, and we had a great showing of membership. There were lots of questions about the change from Tenneco to DRiV Inc., but the meeting also provided a great opportunity for…

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    Automotive Industry Career Fairs Address Tech Shortage by Connecting Dealers with Next Generation of Repairers

    Printed in Fixed Ops Magazine The difficulties of finding and hiring qualified technicians to enter automotive repair shops have elicited concern and dismay from industry businesses across the country for years. Estimating that there are around 750,000 automotive technicians and mechanics nationally, the U. S. Bureau of Labor Statistics anticipates that the industry will need an additional 46,000 technicians by 2026. By increasing that number with consideration to the amount of technicians retiring or leaving the automotive industry for other reasons, this reveals a worrisome shortage of techs available to keep up with customer demands. Dealers may wonder if this shortage really impacts them, and the answer is yes! Since…

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    Protect Your Shop From the Threat of Ransomware

    Printed in Autobody News With an alarming increase of ransomware attacks plaguing the collision repair industry, cybersecurity has become an important topic for shop owners to educate themselves on for the safety of their businesses. A type of cybersecurity risk, ransomware attacks are when someone seizes control of an organization’s computer system or digital information, agreeing to release it only after a ransom has been paid. Ransomware is typically spread through phishing emails with malicious attachments or by visiting an infected website, but shops have also been hacked through open ports. After infecting the victim’s system, the ransomware virus encrypts every data file it finds and displays a demand for…

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    2015 Sherwin-Williams v. JB Collision Receives Court Attention in 2019

    Printed in Autobody News Earlier this year, the Ninth Circuit Court of Appeals ruled that evidence existed supporting the $2.88 million verdict awarded to JB Collision in the shop’s lawsuit against Sherwin-Williams. Originally heard in 2015, the litigation’s jury awarded $3.25 million to the shop, but after the trial, the Court partially granted Sherwin-William’s motion to reduce JB Collision’s damages to $634,357.07. In response to an appeal filed by JB Collision and JJT owner John Tyczki, the Ninth Circuit Court of Appeals ruled that U. S. Southern District Chief Judge Larry Burns erred in his 2016 decision. After Sherwin-Williams v. JB Collision came before the appeals court on April 25, 2019, three judges unanimously agreed that the 2015…

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    B2B Automotive Provides Industry-Specific Services to Collision Shops

    Printed in Autobody News Marketing is a vital component to the success of any business, but because different industries have a variety of advertising needs, an agency that truly understands the best interests of your company may be able to provide a leg up on the competition. Representing the fourth generation in her family to dedicate a career to the automotive industry, Michelle Nelson founded B2B Automotive, a full-service marketing agency that specializes in serving the collision repair industry. Nelson stated, “B2B does pretty much anything the shop needs from managing I-CAR and OEM assessments and securing DRP relationships to designing websites and managing social media. B2B Automotive has the tools and skills…

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    CREF Still Accepting Entries for September’s Mentor-Mentee Challenge

    Printed in Autobody News The Collision Repair Education Foundation (CREF) is seeking additional teams to compete in its inaugural Top Tech Mentor/Mentee Competition being held on Saturday, Sept. 28 at Ranken Technical College in St. Louis. Currently, the competition consists of teams from large national MSOs, including Caliber, Gerber and Service King, but CREF “hopes to really diversify that,” says Christen Battaglia, director of strategic partnerships for CREF. “The only requirements are that the mentee has to be at least 18 years old and has to be currently enrolled in a technical program or have attended one within the past two years,” Battaglia adds. Shelly Jones of Performance Sales Solutions is heading up the event’s volunteer committee, and she shares,…

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    Texas Watch Requests TDI’s Public Records on “Prevailing Rate”

    Printed in Autobody News On July 17, Texas Watch, a non-profit consumer advocacy organization, contacted the Texas Department of Insurance (TDI), asking for copies of all public documents and information related to “prevailing rate” policy language. When asked why the advocacy group got involved in this topic, Texas Watch Executive Director Ware Wendell explained, “Prevailing rate is really, at base, a safety issue. If repair professionals can’t get paid enough to do the job the right way, consumers ultimately are the ones who suffer. They are under indemnified, their vehicles are devalued, and their lives are endangered. Insurers have been cherry-picking rates and forcing policy language on us that only benefits them. That…

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    St. Louis I-CAR Committee Prepares for Upcoming Job Fair

    Printed in Autobody News On July 11, the St. Louis I-CAR Committee gathered to discuss the group’s goals and their upcoming job fair. According to Committee Chair Shelly Jones, “Regarding the goals, we are over halfway there. With upcoming events planned, we anticipate reaching Gold Status again this year.” Gene Slattery, committee education coordinator, shared information about the upcoming job fair with the group. The Gateway Automotive and Collision Job Fair is scheduled for Friday, Sept. 27, from 8 a.m. until 2 p.m. at Gateway Motorsport Park in Madison, IL. The St. Louis I-CAR Committee anticipates the attendance of 750 automotive and collision repair high school and college students; however, due…