• AASPI Holds Slightly Modified Golf Outing in 2020

    On September 3rd, the Alliance of Automotive Service Providers of Illinois (AASPI) held its annual golf outing, though this year’s event was “slightly modified,” according to AASPI Executive Director Brian Wojcicki. “While Illinois like most of the nation has certain requirements and recommendations for gatherings, the golf course was great to work with and members were understanding. Sponsors and suppliers were still able to exhibit and connect with golfers out on the course, and we were ultimately able to provide an opportunity for the industry to come together in a safe, enjoyable day.” The 18-hole golf outing was held at Old Orchard Country Club in Mt. Prospect, Ill. and attracted…

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  • Kinderhook Adds Original One Parts to Collision Industry Portfolio

    Kinderhook Industries, the private equity firm that owns asTech and ProCare Automotive & Collision, announced its purchase of Original One Parts, which “represents Kinderhook’s 86th acquisition in the automotive aftermarket,” according to Kinderhook’s June 4th release. Paul Cifelli, Managing Director at Kinderhook, stated, “We have followed Original One Parts’ story since its inception and are thrilled to have the opportunity to partner with Wade and Jerry as the Company embarks on its next stage of growth. Original One Parts has developed an innovative business model, with a proven track record of success, that has the potential to significantly ‘bend the cost curve’ of vehicle repair in the US. We are…

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  • AASP-MO: A Little Thing Like a Global Pandemic Can’t Cancel Christmas

    By Chasidy Rae Sisk Most automotive and collision repair events scheduled for 2020 were postponed or canceled, and although AASP-MO members have been unable to meet for six months, the association refuses to let COVID-19 ruin the holidays. Ron Reiling, Executive Director of AASP-MO, explained, “Due to coronavirus rules, we won’t be able to enjoy our annual Christmas social and toy collecting like we have in the past, but we can’t let a little thing like a global pandemic cancel Christmas and the annual AASP-Missouri U.S. Marines Toys for Tots toy drive!” “Our Toys for Tots Chairman Doug Slattery, President of ATI, is going above and beyond to make the…

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  • Spot Welder Donation Helps Paulding County High School Kick Off Collision Program Start Up

    By Chasidy Rae Sisk As schools gear up for the next year of learning in a brand-new world, Paulding County High School in Dallas, Georgia will be unveiling a brand-new program for collision repair education. According to Leroy Goodwin, automotive program instructor for the past six years, “This is the first time ever that we’ve been able to teach collision repair in Paulding County. Our students were graduating without any experience in auto body repair, and when we polled students, we found that there was plenty of interest. They can’t wait to get started!” Students at Paulding County High School will begin with one year of a basic introduction to…

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  • SBA Clarifies Guidance on PPP, Issues Forgiveness Application

    By Chasidy Rae Sisk When Congress passed the CARES Act near the end of March, there was a lot of optimism about how the Paycheck Protection Program (PPP) and the Economic Injury Disaster Loan (EIDL) could benefit collision repair shops and other small businesses. Unfortunately, a lack of guidance on the forgivable portion of the PPP and a shortage of funds have since dimmed many people’s hopes. The SBA has responded by issuing clarification and additional guidance on the PPP program as well as an application for forgiveness that details the exact parameters that must be met to avoid repayment. The SBA had originally vowed, on April 28, to audit…

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  • Psychologist Provides Tips for Shop Owners and Employees to Cope in Distressing Times

    By Chasidy Rae Sisk Rachael Bell, MS, MS, LPC, of Bell & Associates, LLC explored how shop owners and employees can cope with the depression and anxiety that may be exacerbated during distressing situations, such as the circumstances where many people have found themselves in 2020. During the June 18th Shop Owner Success webinar from Kukui, hosted by Jimmy Lea, Bell discussed maintaining mental health and how stressors can impact shop owners, their employees and their businesses. “These are very challenging times,” Bell began. “On top of the COVID-19 pandemic and the social unrest, being a shop owner adds to that anxiety. It’s important to learn how to cope in…

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  • How to Drive Sales with Contactless Service Explained by Jamie Cuthbert of AutoServe1

    “The key to succeeding in this market is to deliver ‘contactless’ or ‘touchless’ service fast. The customer drops off the vehicle outside. The shop inspects the vehicle, sends a digital inspection report, gets approval, does the work, takes mobile payment, and returns the car. Contactless service delivered,” AutoServe1 Founder and President Jamie Cuthbert expressed in his “Contactless Service” presentation during Kukui’s 2020 Virtual Conference. Cuthbert began by explaining that increasing sales is the best way to drive up profits in a short amount of time. Citing the “Exceptional Company” research conducted by Deloitte Research, he shared the three rules that govern how exceptional companies think: Better before cheaper. Be known…

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  • Don’t Gamble with Counterfeit Parts!

    Most collision repair facilities utilize original, aftermarket, recycled and reconditioned parts, but with concerns about parts sourcing increasing in proportion to the influx of repair jobs needed, many industry professionals are concerned about the potential hazards of receiving counterfeit parts in lieu of what is requested. Counterfeit parts, which are willfully misrepresented by the supplier in terms of material, performance or other characteristics, are dangerous because they may not function as the OEM equivalent was intended, causing hard to the vehicle occupants as well as others on the road. Tracing the percentage of counterfeit parts is extremely difficult, according to the Automotive Anti-Counterfeiting Council (A2C2) during a recent VeriFacts Guild…

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  • Earn Her Business: A Guide to the Female Consumer for Collision Repair Shops

    “You have to look at the female as a consumer and recognize the differences between men and women – why do men buy compared to why do women buy,” said Katie Mares, Author, Keynote Speaker, and Brand Experience Expert, during ASA’s Bonus Webinar Wednesday on June 3, entitled “Earning Her Business: A Guide to the Female Customer.” Mares discussed women’s impact on businesses, the physiological differences between men and women, and how to provide the connect that women crave as well as how to cultivate a culture that female employees want to work in. Women are the biggest consumers and chief purchasers in most households, influencing 90% of household purchases,…

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  • DCR Systems Shops Offer Complimentary Clean-Up for Healthcare Workers

    July 2020 – To express gratitude to front-line healthcare workers who are risking their lives to care for patients of COVID-19 and other ailments, DCR Systems LLC joined the “Freshen Up the Front Lines” initiative. Since May 5th, DCR shops are offering complimentary clean-up for healthcare workers. The Collision Center in Rockland, Massachusetts recently explained the initiative in a Facebook post: “To show our appreciation [for healthcare workers], we want to clean up your ride, for nothing! For all you do, this one is for you… a complimentary clean up and sanitization of your vehicle. Thank you from the bottom of our hearts!” On May 5th, DCR’s Arynne Giarrizzo joined…

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